There’s a certain type of contractor who shows up when an insurance-triggering event sweeps through a neighborhood. There’s a knock on the door. A fresh-looking worker type of guy is handing a brochure out to the owner as he starts a pitch on what looks like damage to the roof. We work with your insurance company, he offers with confidence.

In this scenario, the skill of working with the claim has more to do with understanding how to max out the claim and get it paid than simply roofing the home. There are incentives to work toward the company-set reimbursement schedules rather than the lowest cost for quality that is usually in play on home repairs. The money involved is often in the 15-20% surcharge range.

I’ve noticed bids given to bureaucracies have a similar play-to-the-maximum reconstruction nature. Say a county acquires a home through tax forfeiture. Most homes in this category are in tough shape, as the owners endured financial hardship for an extended period. Perhaps there’s a little mold along the bathtub caulk line and the lower edge of the sheetrock in the basement. Perhaps the major mechanicals have been patched and primped but desperately need replacement. Once the contractors are aware of the type of seller, everything is ripped down to the studs, cut up two feet off the floor, redone with green-board, and high-efficiency appliances purchased. The impulse to do it right by-passes all budget measures.

It seems to me the best remedy is to have stand-in owners who look like everyday market participants. Otherwise expect to pay and extra 20%.