Years ago I worked at a medium-sized financial institution. Every four years or so a back room clerk would be caught skimming a bit of money out of general ledger accounts and diverting it into a personal one. The sum total stolen were relatively minor $20-$40K. The typical way their ruse was discovered was when they left their desk and their actions while on vacation. As long as they were at their desks and did what needed to be done everyday, the accounts looked right side up. Once a fill-in employee took over for an extended period of time, some of the accounts showed themselves to be upside down.
The point is that even in the fulfillment of simple jobs, it is not easy to see flaws in the system from the outside. This is the reason why fraudulanet activity often gets so out of hand before being discovered. Unless- there is a whistleblower. But who really wants to take on that job? It is personally taxing both emotionally and often financially as, at least for a period of time, one’s employment may be suspended. The risks are high. And so most everyone prefers to turn away and let someone else deal with it. Not my job! They’d say.
In this story involving Movement Mortgage and the FHA/VA programs, the alleged conduct occurred in 2008. “Federal prosecutors said Thursday their investigation was triggered by a whistleblowers’ lawsuit from two former Movement Mortgage workers. They will receive $4 million of the settlement.”
Think a moment why a whistleblower might step forward. First off, it may be an individual who feels compelled to point out behavior which violates laws and norms. If the actions at hand hold their personal careers back in some way (they refuse to go to the line that others will to get paid) then their motivation may have a factor of private gain. I think it is fair to say that it is less likely they are galvanized by the prospects of a reward or settlement.
Certainly it is a public service if the whistleblowers are succesful in bringing the theft to a halt. When the cost of doing business goes up due to fraud, then all consumers pay through higher pricing.
So to review, a whistleblower may choose to use feedback loops to expose theft. Most probably they are animated by exposing something that ‘just isn’t right’. If sucessfull the cost and risk they bear is a benefit to all those in the consumer group. They may gain privately as well.