Here’s a story about skin in the game.
I was a little irritated with the library folks during the whole Covid thing. I felt the restrictions on library access carried on well past the point of other ‘returning to normal’ trends. The buildings were completely closed to traffic for over a year and when they did reopen, patrons were allowed 15 minutes to retrieve their materials and leave. Finally, in recent months the branches have been open (with masks) for people to linger.
I had swung into a branch with tall airy ceilings and well spaced furniture to review a book that had popped into one of the blogs I follow. Skimming a book can give me a pretty good indication of whether I’ll want to devote time for the full read. In this case, I simply wanted to re-shelve it but given the sensitivity to the virus, I walked it back to the entrance area and book return.
I approached the lady peeking out from behind a large pump bottle of sanitizer gel (if I never smell sanitizer again it will be too soon), rubber gloved hands folded over each other just below her sky blue mask, with seemingly nothing to do. She pointed over to the book return conveyor belt. But next time, she said, I should go ahead and shelf the book myself. The protections, it seems were just for her. Protecting the next patron from virus germs I could have left on the book, did not rise to her concern. Gels, masks, gloves were for some show, but not the one that protects the public.
In order to reveal how people really feel on an issue, calculate what they will give up, if anything, to achieve their ideal.